|Minimum number of years and type of relevant work experience:
Experience and hands on application utilizing the tools, equipment, materials, methods, practices, and procedures of the locksmith trade. Knowledge of the internal structure and operating characteristics of a wide variety of standard mechanical locking systems locking devices, including stand alone electronic access control systems in related industry use.
Experience in the application of federal, state, county, local and DWD Fire Codes not limited to, the National Fire Prevention Association and to apply state and county standards, laws and the ability to apply ADA codes as directed.
Knowledge and ability to read, interpret, and disseminate information contained in technical manuals, repair bulletins, modification work orders, drawings, specifications, and related instructional material.
Skillsets that include applicable industry knowledge and operational experience with information technology applications and hardware. With the ability to maintain up-to-date computerized key and lock records, repair locks, design master key systems, install locks and security devices, and repair safes and vaults.
2 years experience with relevant activity and experience in supervision/lead work with the proven ability to effectively supervise/lead and communicate instructions to employees.
This position provides supervision for the UW-Madison, Facilities Planning and Management, Physical Plant, Locksmith Shop, and reports, under general supervision, to the Associate Director of the Physical Plant. In addition, the incumbent of this position performs locksmith duties to include: installation and servicing of state-of-the-art electronic stand-alone access control systems; knowledge of job related software associated with electronic hardware; experience and knowledge of cutting edge high security lock cylinders; and knowledge and ability to read and understand hardware and door schedules. Maintain up-to-date computerized key and lock records, repair locks, design master key systems, install locks and security devices, and repair safes and vaults.
The Locksmith Shop is responsible for the security of approximately 300 buildings with an excess of 400,000 lockable doors on
the Madison campus. This includes some of the most elementary and sometimes antiquated locks to the most complex, stateof-the-art and highest security systems available today. They include computerized card readers, Marlok systems, and FOB activated systems. The locksmith's are responsible for updating and filing of more than 40 to 50 thousand pattern keys and many more filed on computer system. They are code compliant with ADA regulations, and are Life, Safety and Fire Code certified.
The University of Wisconsin-Madison, Physical Plant, is committed to the highest standard of customer relation's principles for its customers, fellow staff members, students, and visitors. Staff will serve as role models by practicing exemplary behaviors when working with customers and fellow staff members.
KNOWLEDGE AND SKILLS
* Knowledge of tools, equipment, materials of the locksmith trade.
* Knowledge of practices, and procedures of the locksmith trade.
* Knowledge of the installation, service, and programming of many kinds of high security and electronic access control locks including: Medeco Biaxial Locks, Schlage Primus Locks, Marlok Systems, Omni Digital Locks, Alarm (trilogy) Locks, Schlage E Primus Systems, Mas-Hamilton Locks, Locknetics, and Von Duprin Chex IT.
* Knowledge of and ability to apply all national, state, county, and DWD Fire Codes including, but not limited to, the National Fire Prevention Association and to apply state and county standards and laws.
* Knowledge of and ability to apply ADA codes to support the campus commitment to remove barriers.
* Knowledge of and ability to apply conflict resolution.
* Knowledge of project funding procedures, job cost accounting procedures, timekeeping requirements, etc.
* Knowledge of procedures used in requisitioning materials, equipment, and supplies, and of university and state requisition and purchasing procedures.
* Knowledge of civil service employment process, state and fedeal guidelines in equal employment opportunities and affirmative action.
* Knowledge of basic principles used in employee counseling, performance evaluations, resolving complaints, handling grievances, administering discipline,
* Knowledge of employment interviewing techniques.
* Skill in the use of small hand tools such as files, picks, tweezers, tension wrenches, micrometers, dial indicators, etc.
* Skill in the adjustment and use of power tools common to the trade such as key machines, key duplicating, and code machines, grinders and buffers.
* Skill in verbal, written, and graphical communications to impart complex locksmithing concepts and instructions.
* Ability to operate job specific software on desktop and laptop computers.
* Ability to read, interpret, and disseminate information contrained in technical manuals, repair bulletins, modification work orders, drawings, specifications, and related instructional material.
* Ability to effectively supervise and communicate instructions to employees.
* Ability to communicate well with employees, co-workers, managers, vendors, and members of the university community.
* Ability to communicate effectively to resolve issues with customers or other university staff.
* Ability to exercise a strong sense of priority and time management.
* Ability to communicate and work well with co-workers to accomplish team goals.
* Customer service: Ensure that making service quality is everybody?s business.
* Ability to attend safety meetings and training sessions when requested.
* Ability to be flexible, self-motivated, and quality oriented.
* Ability to maintain a professional and service-oriented relationship with customers and co-workers.
* Ability to present a neat, clean appearance at all times.
* Ability to perform heavy lifting of up to 50 pounds plus standing, stooping, bending, twisting,