University of Wisconsin–Madison

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University of Wisconsin–Madison



Apply now Job no: 97207-AS
Work type: Staff-Full Time
Location: Madison
Categories: Information Systems/Technology

Position Summary:

The Division of information Technology (DoIT) provides information technology services to UW-Madison, all UW campuses, and the UW System and other agencies, employing approximately 600 people and operating with a budget of approximately $100 million. DoIT team members are part of an exciting and dynamic work environment that builds on organizational principles such as family and personal life/work balance; an inclusive, respectful and supportive work environment; alignment with the University of Wisconsin System's (UWS) teaching, learning, and research mission; collaboration; and innovation. For more information, please see our website:

The Learning Technologies Systems Administrator/Consultant serves the teaching and learning mission of the University of Wisconsin-Madison from within the Learn@UW-Madison service, a group located within DoIT's Academic Technology (AT) department (for more about AT and Learn@UW-Madison, see The individual in this position supports the use of UW-Madison's centrally supported advanced quizzing tools (Atomic Assessments, which leverages the Learnosity question engine), used primarily in support of STEM courses, by providing application administration and product management for the tools including configuration, user provisioning, quality assurance, user support, integration management, vendor management, end-user support and internal process improvement. This role also provides direct support to faculty and instructional staff who are seeking to effectively implement quizzing activities involving complex scientific, technological, engineering and/or mathematical concepts, and engages with the campus community-of-practice around advanced quizzing. In addition, the Learning Technologies Systems Administrator/Consultant provides ancillary administration and user support for the Canvas learning management system (LMS) as well as other learning technologies supported by Learn@UW Madison, such as Kaltura MediaSpace, BlackBoard Collaborate web conferencing software and the AEFIS course evaluation and assessment tool.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's degree required. Advanced degree in mathematics, engineering, education, training, or related field is preferred.

Minimum Years and Type of Relevant Work Experience:

Required Qualifications
* Minimum of one year hands-on experience of administration of an application with a small to moderate number of end users.
* Minimum of one year working directly with a learning management system, other learning technologies, or related software.
* Minimum of one year experience related to application support, either in a technical support area, academic department, computer lab, help desk, library, or training environment.
* Demonstrated commitment to excellent customer service.
* Exceptional written and oral communication skills.
* Demonstrated ability to work independently and as a team player.

Preferred Qualifications
* Experience with direct support of faculty and instructors in a higher education environment.
* Experience working with advanced quizzing software.
* Experience with interacting with and creating learning content containing scientific and mathematical notation, as well as demonstrated comprehension of complex mathematics.
* Experience with software testing and understanding of quality assurance practices.
* Experience with managing and/or interacting with software and/or subscription service vendors.
* Project management experience or familiarity with project management methodologies.

Additional Information:

This position is initially expected to last six months, with the possibility of extending the position up to a maximum of two years and/or it may turn into an ongoing appointment based on funding availability.



Work Type:

Full Time: 100%

Appointment Type, Duration:

Terminal, 6 month appointment.
This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding


Minimum $53,000 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

Please click on the "Apply Online" button to start the application process. To apply for this position you will need to upload a cover letter and resume. Your cover letter should specifically address the qualifications listed above.


Bradley Molzahn
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Terminal

Job Number:


  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Standard Time
Applications Close: Central Standard Time

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