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University of Wisconsin–Madison

Jobs at UW

University of Wisconsin–Madison



Apply now(opens in a new window) Job no: 257865-LI
Work type: Partial Remote, Staff-Full Time
Location: Madison
Categories: IT Multifunctional Services

Job Summary:

Develops and directs the implementation of strategic plans for enterprise information technology (IT) function(s), program(s), or service(s) to ensure resources are utilized and to provide effective information technology services. Typically manages enterprise IT services, serving the institution(s) through subordinate managers.

The Director of Student Enterprise Applications will lead the Application Development and Technical Services team within the Office of the Registrar, which includes setting the strategic direction for the area as well as supervision and development of experienced technical staff. This person will provide leadership and direction in the alignment, integration, and development of technological improvements, particularly within the Student Information System (SIS), as well as other enterprise systems maintained by the Office of the Registrar (e.g., Curricular Information Management System, Transcript and Diploma Services, etc.). This individual will also provide oversight and coordination of development, enhancements, infrastructure, and maintenance of SIS in alignment with SIS Governance and Division of Enrollment Management and Division of Information Technology teams (e.g., DBAs, technical leads, etc.), as well as direct and facilitate communication with SIS stakeholders across campus. This individual will participate in the development, recommendation, and implementation of policies and procedures that affect the administration of student and academic data and will advise the University Registrar and Vice Provost of Enrollment Management regarding such policies.

Responsibilities: Develops and directs the implementation of strategic plans for enterprise information technology (IT) function(s), program(s), or service(s) to ensure resources are utilized and to provide effective information technology services. Typically manages enterprise IT services, serving the institution(s) through subordinate managers.
  • 13% Directs strategic information technology planning initiatives and establishes objectives to ensure appropriate use of financial, administrative, and staffing resources in alignment with the strategic plan
  • 13% Develops operating policies and procedures to comply with regulations, institutional policies, and objectives
  • 13% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • 13% Develops and audits the budget
  • 13% Serves as the primary liaison representing the interests to internal and external stakeholders for enterprise IT services
  • 13% Advises institutional or divisional leadership on enterprise information technology operations and business models
  • 12% May perform manager functions through subordinate managers
  • 5% Meet the documented Office of the Registrar standards including but not limited to: standards in customer service, participation, communications, professional development, and testing of processes/systems. Perform other duties as assigned.
  • 5% DEM is committed to the highest standard of service. This position will be a role model by practicing exemplary, respectful and inclusive behaviors in all interactions. Participation in unit and divisional diversity & inclusion plans are mandatory.
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Bachelor's Degree


Minimum number of years and type of relevant work experience:

-Five years of experience managing a complex technology service unit minimally comprised of
enterprise-level operational technical professionals in a highly distributed organization (e.g. higher
education, public, private, governmental, or research environment).

-Education and experience should reflect the responsibilities of an IT leader in a large and highly variable environment delivering a wide range of IT related projects and services to a variety of stakeholders.

-Knowledge of Oracle/Peoplesoft's Student Information System and experience working in an institution of higher education is preferred.

COVID-19 Considerations:

UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: Please visit for the most up-to-date information.

Work Type:

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:



Minimum $130,000 ANNUAL (12 months)
Depending on Qualifications
Team members in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; and retirement benefits.

Additional Information:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.

How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume, cover letter and three professional references as a part of the application process.


Ann Bradshaw
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:

IT Director II (Inst)(IT078)



Employment Class:


Job Number:


  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Daylight Time
Applications Close: Central Daylight Time

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