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University of Wisconsin–Madison

Jobs at UW

University of Wisconsin–Madison



Apply now(opens in a new window) Job no: 268949-AS
Work type: Partial Remote, Staff-Full Time
Location: Madison
Categories: IT System and Application Administration

Job Summary:

The individual in this role will maintain the WVDL's technical infrastructure by solving complex technical problems independently and ensure that long term requirements surrounding systems operations are met.

Responsibilities: Creates and maintains the institution's technical infrastructure by performing systems engineering work that is complex, project related, and non-routine, with the ability to solve complex problems and devise work approaches to the work being performed to ensure the long term requirements of systems operations and administration are met under limited supervision.
  • 40% Identifies, troubleshoots, researches, and resolves issues on complex and non-routine systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations
  • 20% Designs, installs, configures tests, and maintains complex and non-routine automation, hardware, and associated equipment according to customer specifications to meet unit objectives
  • 20% Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures
  • 10% Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
  • 10% Installs firewalls, host and client access mechanisms, permissions, and user accounts
  • Create and maintain the technical infrastructure of the laboratory by performing systems engineering work with the ability to solve complex problems to ensure long term requirements of IT systems and administration of IT systems.
  • Maintain , design, and support Microsoft Windows Servers and Microsoft Active Directory systems.
  • Monitor and maintain backups of IT servers and infrastructure at the laboratory.
  • Maintain and support WVDL Virtualization technologies, VMware and Citrix.
  • Serve as a technical resource for IT support within the department.
  • Support and participate in internal IT projects for laboratory.
  • Proactively develop creative solutions to technical problems through improving designs for current IT systems, or by scripting.
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Associate's Degree
An Associate's Degree is required; a Bachelor's Degree is preferred.


Required qualifications:
- Ability to manage complex computer systems
- Thorough understanding of computers, operating systems, software, and how to manage them
- Thorough troubleshooting skills and problem solving skills
- Oversight of infrastructure including installing, configuring, testing and maintainingg operating systems, applications software and system management tools

Preferred qualifications:
- Experience with IT in a higher education environment
- Experience troubleshooting complex information technology systems
- Understanding of how networks and server systems function

Work Type:

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:



Minimum $70,100 ANNUAL (12 months)
Depending on Qualifications

How to Apply:

Salary will be assigned within the appropriate range, commensurate with the candidate's qualifications and experience. An excellent benefits package is also included. Anticipated start date on or after November 5, 2022.

Successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

To ensure consideration, complete applications must be received by no later than 11:55pm CDT, on the assured consideration date. Please submit a resume, cover letter and a list of three professional references including one current or recent supervisor.

NOTE: Unless confidentiality is requested in your online application, information regarding the names of applicants must be released upon request. Finalists cannot be guaranteed confidentiality.

Special Note: UW-Madison conducts criminal background checks for final candidate(s).

The WVDL is committed to providing an environment of mutual respect, integrity, trust and accountability where employment is decided on the basis of qualifications, merit and business need. The WVDL believes that diversity and inclusion among our teammates is critical to our success as a lab, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We strive for continuous improvement by setting our goals high and expecting high standards using our core values.

UW-Madison is an equal opportunity/affirmative action employer. We promote excellence through diversity and encourage all qualified individuals to apply.


Scott Brinen
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

System Engineer III(IT039)



Employment Class:

Academic Staff-Renewable

Job Number:


  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Daylight Time
Applications Close: Central Standard Time

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