University of Wisconsin–Madison

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University of Wisconsin–Madison



Apply now Job no: 110134-US
Work type: Staff-Full Time
Location: Madison
Categories: Office & Administrative Support

Position Summary:

The Office Operations Associate will be expected to function as the first line representative for the Department of Family Medicine and Community Health (DFMCH) housed at Alumni Hall. This position will support the Business Services office, the DFMCH Finance team, and the department as a whole in an administrative capacity in the front desk position.

Position responsibilities require excellent administrative, organizational, interpersonal, and computer skills. The person in this position must present a positive and caring customer service attitude in all personal and telephone interactions and communicate effectively with faculty, staff, students, residents, and the general public utilizing discretion and confidentiality when handling sensitive information. Position requires the ability to multitask, exercise initiative, self-motivation, independent judgment and action. This position may oversee the activities of other reception staff. Duties are performed under general supervision and the position reports to the Business Office Manager.

The School of Medicine and Public Health has a deep and profound commitment to diversity both as an end in itself but also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.

Position Duties: List of Duties
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Starting pay is based on experience, with a minimum starting rate of $16.00 per hour.

Ability to greet guests and act as point of contact for internal and external guests.
Knowledge in use of Microsoft Office: Excel, Word, PowerPoint.
Exceptional organization skills.
Excellent time management skills and ability to multi-task.



Work Type:


Work Schedule:

Monday through Friday, 7:00 am to 3:30 pm.
Some early morning and evening hours may be required.
Ability to stay until 4:30 pm to cover planned absences.

Flexibility in hours may be considered if they meet operational needs:
-Monday, Tuesday, Thursday, Friday (10 hour days)
-9 hour days (one half-day off each week or one full-day off every other week)

Appointment Type, Duration:


Hourly rate:

Minimum $16.00
Depending on Qualifications

Instructions to Applicants:

To apply for this position, please click on the 'Apply Now' button. You will be asked to upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position.


April Schulz
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

University Staff-Ongoing

Job Number:


  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Spring 2020. Job duties and responsibilities will remain the same. For more information please visit:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Standard Time
Applications Close: Central Standard Time

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