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University of Wisconsin–Madison

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University of Wisconsin–Madison

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SOFTWARE SUPPORT SPECIALIST

Apply now Job no: 226583-AS
Work type: Staff-Full Time
Department:VCRGE/SPACE SCI/SPACE SCI
Location: Madison
Categories: Computer Science, Information Systems/Technology, Research, Scientific

Position Summary:

To understand our world and the universe, the Space Science and Engineering Center (SSEC) develops, deploys and supports instrumentation and software systems for research purposes across the world and beyond! SSEC's history of developing a diverse set of instruments ranges from the first weather satellite, to aircraft instruments monitoring the atmosphere, and to ground based atmospheric observing instrumentation. The challenge of operating research systems, in these environments, requires a broad set of disciplines and skills from the team of people involved. This dynamic environment requires us to learn about new scientific advances, systems and technologies on a regular basis. SSEC's mission supports faculty and academic staff led research with the development, fabrication, and implementation of experiments, software and new scientific research tools for national and international use.

The successful candidate will work within a dynamic support team providing Tier 3 software support to NOAA's National Weather Service (NWS) Geostationary Weather Satellite Antenna Systems (GWSAS). This position will be part of the front-line support team with the responsibility of providing software maintenance, expert level troubleshooting and analysis, problem resolution, system patches for bug fix and security risks, and new feature creation for open-source system software.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's degree required.

Minimum Years and Type of Relevant Work Experience:

REQUIRED:
- Must be able to pass background investigation to obtain a Common Access Card (CAC) needed to access US government systems.

PREFER:
- Working knowledge of Linux systems
- Knowledge of programming languages such as Python and Bash shell
- Excellent verbal and written communication skills, strong analytical and problem-solving skills, and the ability to work well with others in a dynamic environment

Department(s):

A349100-VCRGE/SPACE SCI/SPACE SCI

Work Type:

Full or Part Time: 75% - 100%

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $42,000 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To begin the application process, click the "Apply Now" button. Please provide your resume and cover letter outlining relevant qualifications and experience.

Contact:

Denise Weidner
denise.weidner@ssec.wisc.edu
608-265-3267
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )



Official Title:

INSTRUMENTATION SPEC(S52DN) or ASSOC INSTRUMENT SPEC(S52FN)

Employment Class:

Academic Staff-Renewable

Job Number:

226583-AS

  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/.

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Daylight Time
Applications Close: Central Daylight Time

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