The Wisconsin State Laboratory of Hygiene (WSLH) with 350 staff, six divisions and a budget in excess of $40,000,000 serves as the public, environmental, and occupational health laboratory for the State of Wisconsin. WSLH is a public sector entity, attached to the University of Wisconsin, but with separate statutory authority. Its administrative and clinical laboratory functions are located in the heart of the UW-Madison campus; and its environmental and occupational health and information management functions located on the far east side of Madison.
Wisconsin State Statutes direct the WSLH to provide analytical support as well as teaching facilities and a full range of laboratory services to the Department of Health and Family Services, the Department of Natural Resources, as well as county emergency management, EMS/HAZMAT, local water utilities, waste treatment plants, licensed physicians, veterinarians, local health officers, resource management officials, coroners, and local law enforcement officials. The WSLH has been designated a Bioterrorism Level 3 (highest) laboratory, a Level 1 (highest) Chemical Terrorism response laboratory (one of only 10 in the United States), and is serving as a one of only two laboratories in the nation (the other is the CDC) to provide advanced virological testing services. The WSLH is directly linked to over a dozen federal agencies from the Office of Homeland Security to the Centers for Disease Control and Prevention to the Environmental Protection Agency and the Occupational Health and Safety Administration. Staff of the WSLH are trained to participate in the use of the Incident Command System and must be prepared to implement a continuity of operations plan.
This position works under the general direction of the Applications and Program Manager. This position is responsible for providing information services support in areas that include but are not limited to the administration of software applications to support all operations with the Wisconsin State Laboratory of Hygiene. This includes all aspects of software support including system implementations, process improvements, problem identification and resolution, in addition to the planning and execution of system upgrades as they are introduced by the vendors.
Typical duties of this position include providing support to the end user community for all cycles of software development including implementations, process improvements, break/fixes, production user backup support as well as ongoing collaboration with all levels of the organization to jointly design, develop, and deploy new solutions for each division of the organization. Additional aspects of this role include participating on and leading project efforts, documenting new and updating existing system procedures, and creating and facilitating training initiatives to support new functions and changes to the software. Hours will be primarily M-F 7:45 a.m. to 4:30 p.m. Occasional evening and weekend work may be required.
|Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Knowledge of application implementation or upgrade strategies and processes.
Working knowledge of project management techniques for small and medium projects.
Working knowledge of Lab operations, equipment interface requirements, and Lab Information Management Systems (LIMS).
Knowledge of the principles of system analysis.
Ability to consult effectively with and train IS staff and customers.
Effective listening skills.
Ability to establish and meet project timelines.
Ability to organize projects and people through effective use of quality tools. Clear and consistent follow-through on documentation.
Effective use of quality principles and tools. Effective team skills.
Exceptional customer service skills. Effective interpersonal skills.
Ability to continuously sit at a computer terminal for up to 5 hours at a time during a day.
As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.
|Instructions to Applicants:
To begin the application process please click on the "Apply Now" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.
If you have questions, you may email email@example.com or call Kelsey Gordon, 608-262-5594.