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University of Wisconsin–Madison

Jobs at UW

University of Wisconsin–Madison



Apply now Job no: 229005-AS
Work type: Staff-Full Time
Location: Madison
Categories: Research, Scientific, Other

Position Summary:

-The Wisconsin State Laboratory of Hygiene (WSLH) with 350 staff, six divisions and a budget in excess of $40,000,000 serves as the public, environmental, and occupational health laboratory for the State of Wisconsin. WSLH is a public sector entity, attached to the University of Wisconsin, but with separate statutory authority. Its administrative and clinical laboratory functions are located in the heart of the UW-Madison campus; its environmental and occupational health and information management functions are located on the far east side of Madison.

Wisconsin State Statutes direct the WSLH to provide analytical support, as well as teaching facilities, and a full range of laboratory services, to the Department of Health and Family Services, the Department of Natural Resources as well as county emergency management, EMS/HAZMAT, local water utilities, waste treatment plants, licensed physicians, veterinarians, local health officers, resource management officials, coroners, and local law enforcement officials. The WSLH has been designated a Bioterrorism Level 3 (highest) laboratory, a Level 1 (highest) Chemical Terrorism response laboratory (one of only 10 in the United States), and is serving as a one of only two laboratories in the nation (the other is the CDC) to provide advanced virological testing services. The WSLH is directly linked to over a dozen federal agencies from the Office of Homeland Security to the Centers for Disease Control and Prevention to the Environmental Protection Agency and the Occupational Health and Safety Administration. Staff of the WSLH are trained to participate in the use of the Incident Command System, and must be prepared to implement a continuity of operations plan.

This position is a member of a team of 3 professionals under the general direction of the supervisor of client services in the communicable disease division (CDD). This position is responsible for providing electronic and web-based reporting support to WSLH customers across, on behalf of the Wisconsin Department of Health Services (WDHS). This includes all aspects of support, including but not limited to: user setup, implementation, maintenance of improvements, identifying and solving problems, and more.

Principal job functions and duties are outlined below. Hours will be primarily M-F 7:45 AM - 4:30 PM; occasional evening, weekend, and holiday work may be required.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's degree (BS) in information technology, or the same in an allied health profession (e.g., medical laboratory science), required

Minimum Years and Type of Relevant Work Experience:

5 years of relevant work experience required in the following areas, including but not limited to:
- Applications support
- Interfacing (including HL7)
- Maintaining and troubleshooting software and hardware systems
- Delivering customer service
- CAHIMS or CPHIMS certification preferred, but not required

Additional Information:

- Knowledge and compliance with HIPAA (confidentiality).
- Effective organizational skills, including prioritizing and time management.
- Working knowledge of Lab operations, equipment interface requirements, and Lab Information Management Systems (LIMS).
- Working knowledge of application interface techniques and tools, specifically HL7.
- Working knowledge LOINC, SNOMED.
- Knowledge of the principles of system analysis.
- Effective listening skills.
- Ability to think critically.
- Effective written or and oral communication skills.
- Effective presentation skills (small and large groups).
- Effective interpersonal skills, including: building and maintaining relationships, and conflict resolution.
- Ability to work independently and as part of a team.
- Clear and consistent follow-through on documentation.
- Knowledge of principles and tools.
- Ability to sit continuously at a computer terminal for up to 5 hours or more per day.
- As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.



Work Type:

Full Time: 100%

Appointment Type, Duration:

Terminal, 24 month appointment.
This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding


Minimum $51,292 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To begin the application process please click on the "Apply Now" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.

If you have questions, you may email or call Kelsey Gordon, 608-262-5594.


Kelsey Gordon
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Terminal

Job Number:


  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Standard Time
Applications Close: Central Daylight Time

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