The university has paused implementation of the COVID-19 vaccine mandate due to an injunction issued by a federal court. UW–Madison employees remain subject to the COVID-19 Workplace Safety Policy. Please visit covidresponse.wisc.edu for more information.

University of Wisconsin–Madison

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University of Wisconsin–Madison

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VISITOR SERVICES ASSISTANT

Apply now Job no: 250693-TE
Work type: Onsite, Temporary
Department:G SERV/CHAZEN MUSEUM
Location: Madison
Categories: Guest Services and Sales

Job Summary:

The Visitor Services Assistant is a front-line position responsible for establishing the initial interaction with visitors to the Chazen Museum of Art. Visitor Services Assistants work closely with the Visitor Services Coordinator, helping carry out the Chazen's mission by ensuring all visitors to the museum feel welcome, supported, and informed of all museum resources available to them. Visitor Services Assistants also provide museum operations and security support. This individual will report to the Visitor Engagement Manager.

About the Job:

Customer Service Representative (DS016)

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
H.S. Diploma

Qualifications:

Customer service experience required.

COVID-19 Considerations:

UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: https://policy.wisc.edu/library/UW-5086. Please visit https://covidresponse.wisc.edu for the most up-to-date information.

Additional Information:

There are multiple positions available. Applications will be accepted and interviews will occur until all positions have been filled.

Department(s):

A023500-GENERAL SERVICES/A0235/G SERV/CHAZEN MUSEUM

Work Type:

This position requires work be performed in-person, onsite, at a designated campus work location.

Work Schedule:

This position will have between 8-25 hours per week, which may vary based on the need and the individual's availability. This position may be expected to work evenings, weekends, and holidays.

Appointment Type, Duration:

Terminal appointment.
This position has the possibility to be extended based on need and/or funding

Salary:

$16.00 HOURLY
Fixed

How to Apply:

Please click on the "Apply Now" button (jobs.wisc.edu, search for 250693) to start the application process. For questions on the position, contact Adrienne Rich at arich@chazen.wisc.edu. To apply for this position, you will need to upload a cover letter and resume. Your cover letter should address your customer service experience, schedule availability, and interest in the position. References will be requested for finalists later in the process.

Contact:

Kristine Zickuhr
kzickuhr@chazen.wisc.edu
608-263-8143
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )



Official Title:

Customer Svcs Rep(DS016)

Employment Class:

Temporary Employment

Job Number:

250693-TE

  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Standard Time
Applications Close: Central Standard Time

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