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University of Wisconsin–Madison

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University of Wisconsin–Madison

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MEDICAL OFFICE ASSISTANT

Apply now(opens in a new window) Job no: 261281-US
Work type: Onsite, Staff-Full Time
Department:SMPH/RADIOLOGY/RADIOLOGY
Location: Madison
Categories: Health Services Administration

Job Summary:

The Department of Radiology, University of Wisconsin - Madison, School of Medicine & Public Health is seeking a Medical Office Assistant to join our collaborative team in providing support for patients, subjects, referring providers and staff in the clinical and research operations of the Positron Emission Tomography (PET) Program.

SMPH is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.

Responsibilities: Performs administrative and customer service support in an office setting within a healthcare facility or clinic to provide quality customer service to all patients and staff and ensure smooth administrative operations.
  • 30% Provides day-to-day operational support to medical work unit personnel
  • 5% Prepares documents for patient admissions and appointments
  • 30% Serves as front desk staff within a healthcare facility or clinic
  • 30% Greets patients, schedules appointments, maintains calendars, schedules tests, and makes referrals according to instructions
  • 5% Receives, submits, and responds to inquiries according to established policies and procedures
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
H.S. Diploma

Qualifications:

Required Experience, Knowledge, and Skills:
- Proficient in Microsoft Office (Word, Excel), and technology
- Excellent communication
- Strong organizational and prioritization skills
- Service oriented

Preferred Experience, Knowledge, and Skills:
- Knowledge of HIPPA requirements
- Knowledge of and experience with patient scheduling

COVID-19 Considerations:

UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: https://policy.wisc.edu/library/UW-5086. Please visit https://covidresponse.wisc.edu for the most up-to-date information.

Work Schedule:

Hours are Monday through Friday, and typically within the range of 7:00 am to 5:00 pm.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $18.00 HOURLY
Depending on Qualifications
Hourly wage is negotiable and will be based on experience and skills. Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

Additional Information:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. University sponsorship is not available for this position.

The selected candidate will be required to pass an initial criminal and/or caregiver background check.

How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume, cover letter, and list of three professional/supervisor references as a part of the application process. References will not be contacted without prior notice. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position.

Contact:

Heather Heimbecker
hheimbecker@uwhealth.org
608-263-9159
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )



Official Title:

Medical Office Assistant(HS008)

Department(s):

A539300-MEDICAL SCHOOL/RADIOLOGY/RADIOLOGY

Employment Class:

University Staff-Ongoing

Job Number:

261281-CP

  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Daylight Time
Applications Close: Central Daylight Time

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